Returns & Exchanges
At One Hundred Stars, we want you to be completely satisfied with your unique garments, which is why we offer a 14-day return period for all unworn and tagged items. If your purchase isn't quite right, our simple return process ensures your exchange or refund is handled with care.
Return Process
- 1.Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and tags remain attached and the garment is in its original condition.
- 3.Post Your Parcel
Print your prepaid shipping label from the portal and drop your package off at any authorized courier location or local post office.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.