Frequently Asked Questions
Everything you need to know about our bohemian-inspired collections.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a full refund.
Are your products ethically made?
Yes, we pride ourselves on working with family-run businesses in India. We ensure fair wages and safe working conditions, often visiting our production sites to maintain our high ethical standards.
How should I care for my One Hundred Stars garments?
To preserve the delicate prints and fabrics, we recommend hand washing in cool water or using a gentle machine cycle at 30 degrees. Always air dry and iron on a low heat setting.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by country and will be calculated automatically at the checkout stage.